I’ve been sick. Flu. That’s why I haven’t been posting. I will be posting again soon. But I am taking time out to post something right now, because having a blog means having a place to vent.
1) 2.5 weeks ago I ordered a piece of hardware from amazon
2) The hardware did not work
3) I called amazon, they said they’d replace it immediately
4) The replacement did not arrive
5) I called, and they explained (Amazon) that the item was now on backorder
6) When I had my item replaced they assured me that the item was not on back order
7) OK, so I told them to give me a refund, I needed the hardware ASAP and was going to Circuit City now
8) They said they sent the mailing label to send the product back. Over a week has passed, and it has not arrived. I called Amazon, and it turns out that the customer service person never sent the mailing label
9) So now, they “assure” me that I am receiving a mailing label so I can get my refund. They “assure” me
Lessons? From now on, only books from Amazon. They’ve clearly “gone Dell” in the customer service department.
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